Basically, they're just saying the physiognomy isn't real.
Now, here you have a group of people who look cuddly, kind, and good-natured. That's why we love Lotsa Heart Elephant so much! Team up with others with more of our Care Bear and Cousin costumes for a truly great experience! You can't know the value of the inner person by making assumptions based on the person you see. Their bellies have badges that frequent the designs of hearts, rainbows, hugs, and generally anything that can make a person feel great. Finish off the look by pulling up the character hood to reveal the wide ears, long trunk, and happy smile that you'll be wearing.